FAQs
Linvara was born in 2021 from the passion of a group of us who believe in the transformative power of sustainable fashion. Guided by our slogan, "Nature heals all, inside and out," we set out to create pieces that respect nature and reflect our authentic selves. Our love for natural linen—strong, durable, and softening with time—drives us to celebrate simplicity and elegance in every stage of life. Join us on this meaningful journey, and together, we can make a positive impact on the world.
What does “Linvara” mean?
“Lintico” is derived from "linen," linking it to sustainability and natural materials from the flax plant. It embodies a commitment to eco-friendly practices in fashion and logistics.
Philosophically, “Lintico” promotes sustainable fashion and ethical sourcing, emphasizing the connection between nature and creativity. It also supports women's empowerment, advocating for fair opportunities in the supply chain. This dual focus reflects a holistic approach that values both the planet and its people.
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. You can also contact our customer service team, and we’ll be happy to provide one-on-one assistance in recommending the perfect size for you.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
Do you offer worldwide shipping?
We ship to Europe, the USA, Australia, Canada, the Middle East, and Mexico. Shipping costs will apply and will be added at checkout. Please stay tuned for future shipping options to other regions.
When can I expect to receive my order?
In day-to-day circumstances when the desired item is not in the “pre-order” state, orders are packed and dispatched in 2-3 business days.
Express Shipping takes 4-6 business days;
Standard Shipping takes 6-9 business days.
What carrier services do you use?
We collaborate with multiple global logistics partners (including but not limited to FedEx, UPS, USPS, DHL, IMILE, UNIUNI, Speedx, Royalmail etc.) to provide efficient international shipping services. Depending on the destination and logistics requirements, the final local delivery may be handled by different carriers. You’ll be asked to select a delivery method during checkout.
What should I expect after placing my order?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
During our seasonal sales, shipping time can slightly differ depending on the volume of orders that we receive.
Can I make changes to an order after it has been placed?
When placing an order, please ensure that the address provided is complete, including the street number and apartment/unit number. If you have filled in your address incorrectly, please contact info.linvara@gmail.com immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.
I think my package is lost, what do I do?
In the circumstance of a lost package, please contact the carrier service and provide them with your parcel’s tracking number.
If you encounter any problems, please contact linticoservice@gmail.com and we will manage it for you.
Which payment methods do you accept?
We accept Paypal, Apple Pay and Credit Card (American Express, VISA, Mastercard, Diners Club, Discover, JCB).
Will I have to pay import duties?
Yes, the client is responsible for any import duties that may apply.
How long does it take to receive my refund?
After shipping your package, please ensure you send us a photo of the shipping receipt for the return. After we receive and verify the returned items, a refund for the full selling price, not including any initial shipping fees and shipping insurance fee will be deposited in the original method of payment. Please allow 5 business days for the refund to process. You will receive an email notification once the refund has been issued.